Sales Support Specialist - Auto

Alpinestars; Caerano di San Marco; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading motorsports apparel company in Italy is seeking a Sales Support Specialist to enhance customer management and drive sales. This role involves managing customer orders, providing accurate information about products, and supporting sales meetings to achieve targets. Ideal candidates will have a university degree, 5 years of experience, and excellent English skills. Interest in the motorsports industry is a plus. Join a dynamic team during a strong growth phase and be part of a culture of innovation.

Qualifications

• Minimum 5 years of experience in a similar role.
• Excellent English language proficiency.
• Interest in the motorsports industry.

Responsibilities

• Manage customer orders efficiently through order management.
• Provide accurate information on products and collections.
• Assist in organizing sales meetings to achieve targets.
• Conduct reporting and analysis.

Skills

Interpersonal skills

Communication skills

Proactivity

Problem solving

Education

University degree in Communication, Foreign Languages or related field

Tools

MS Office

Job description

Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world’s best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style.

The company, thanks to outstanding and constantly innovative products, is in a powerful growth phase in the global market, reflecting the strengthening of the staff in order to join our great successful team.

Position

Now we are looking for a Sales Support Specialist - Auto Products to join our Sales Development Department with a strong problem solving mindset in the customer's management.

The resource will be in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management.

Key Responsibilities

• Complete management (enter, update, cancellation, look up, return, exchange) of any orders supporting customers in any step of the journey;
• Provide precise and accurate information regarding products and collections with the final aim of converting calls/e-mails/chats into final sales;
• Supporting the organization of sales meeting to guarantee the achievement of sales’ target with assistance during the product presentation;
• Reporting & Analysis.

Requirements

• University degree in Communication, Foreign Languages or related field;
• Previous experience in a similar role of 5 years;
• Good MS Office Knowledge;
• Excellent knowledge of English;
• Excellent interpersonal and communication skills, proactivity, flexibility and problem solving;
• Interest for the motorsports industry complete the profile.