Global Repair Ops Leader: Scale Quality & Efficiency

LimeBike Germany GmbH; Milano; Ibrido; EUR 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & wellness

Flexible vacations

Parental leave support

Equity & bonus potential

Learning days

Career advancement

Descrizione del lavoro

Lime is hiring a Sr Program Manager, Repair Operations to build and scale the operating system for Repair Operations worldwide. You will lead a globally diverse team of project managers to diagnose root causes, test changes in live operations, and translate proven practices into global standards.

This hybrid role requires Milan residence for effective collaboration across teams. You will partner with Local Operations, Central Operations, Supply Chain, Product, Engineering, Data, and Finance to

Competenze

• 7+ years of relevant experience in repair, warehouse, fleet, manufacturing, logistics, operations, or program management.

Mansioni

• Own the global Repair Operations program, including priorities, operating model, governance and change-management to improve performance across markets.
• Lead and develop the global Repair Operations team, setting priorities, operating standards, and a consistent performance-management approach for a diverse team of project managers.
• Design and scale a common Repair Operations management system, including global standards, cadences, performance metrics, and continuous-improvement routines.
• Drive operational change across a large, globally distributed organization of repair operations warehouses and frontline teams.
• Build alignment and adoption across markets by influencing country and market leaders and securing resources to implement change.
• Own the Repair Operations training and certification strategy, including role-based curricula and readiness criteria for core repair activities.
• Own the Repair Operations measurement framework and source-of-truth reporting, ensuring metrics are clearly defined, actionable and visible.
• Own the Repair Operations tooling and equipment strategy, working with Product and Engineering to test solutions and scale tools for safe, repeatable repairs.

Descrizione del lavoro

Lime is hiring a Sr Program Manager, Repair Operations to build and scale the operating system for Repair Operations worldwide. You will lead a globally diverse team of project managers to diagnose root causes, test changes in live operations, and translate proven practices into global standards.

This hybrid role requires Milan residence for effective collaboration across teams. You will partner with Local Operations, Central Operations, Supply Chain, Product, Engineering, Data, and Finance to