Global Key Accounts Leader II

AIT Worldwide Logistics

Lainate

In loco

EUR 90.000 - 120.000

Tempo pieno

11 giorni fa

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Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

401(k) / Retirement plan

Paid time off

Descrizione del lavoro

AIT Worldwide Logistics in Italy is seeking a Global Customer Accounts Manager II to lead and grow strategic accounts, drive KPI reporting, and ensure exceptional service across air and ocean freight operations. You will coordinate with global teams, analyze account data, deliver MBR/QBR data, and ensure compliance with AES, ITAR and dangerous goods regulations while optimizing budgets and pricing.

The ideal candidate has 10+ years in freight forwarding or supply chain roles with 3–5 years in

Competenze

Bachelor's degree or equivalent required.
10+ years of freight forwarding operations, account management or sales experience; 3–5 years in direct customer facing role preferred.
Experience with air/ocean freight, imports/exports and regulatory compliance.

Mansioni

Develop, lead and manage key accounts; own project outcomes including KPI reporting, customer service, routing, issue resolution and AR.
Create solutions addressing client needs; coordinate with other departments and maintain client satisfaction.
Extract/analyze account data and provide sales/service forecasts to management.
Deliver MBR/QBR data to meet/exceed global sales and client expectations.
Ensure AES, customs clearance, ITAR, screening of denied parties and dangerous goods compliance.
Review budgets, pricing and quotes to improve cost effectiveness.
Support global sales with customer relations and solutions to drive additional business.