Global IT Support & Endpoint Specialist

Brown-Forman Australia Pty. Ltd.; Italia; Ibrido; EUR 30.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday bonus

Employee development programs

Equitable pay structures

Descrizione del lavoro

A leading spirits company in Italy is seeking an IT professional to manage technology-related incidents, ensuring timely resolutions for end-user computing issues. The ideal candidate will have at least 2 years of experience, strong troubleshooting skills, and a Bachelor's degree. Responsibilities include supporting mobile technology and PC equipment, creating technical documentation, and working closely with the Service Desk. A collaborative and independent work ethic is essential in this role, which offers competitive rewards and opportunities for professional growth.

Competenze

• Minimum 2 years related experience required.
• Experience creating technical documents and process maps.
• Familiarity with network troubleshooting and installation of Cisco devices.

Mansioni

• Ensure timely resolution of end-user computing problems.
• Support and troubleshoot all PC-related equipment.
• Investigate and implement new technologies as guided.

Conoscenze

Technical Documentation

Troubleshooting

Microsoft 365

Communication Skills

Project Management

Formazione

Bachelor's degree or equivalent experience

Strumenti

Cisco switches

Microsoft Office 365

Apple Technology

Descrizione del lavoro

A leading spirits company in Italy is seeking an IT professional to manage technology-related incidents, ensuring timely resolutions for end-user computing issues. The ideal candidate will have at least 2 years of experience, strong troubleshooting skills, and a Bachelor's degree. Responsibilities include supporting mobile technology and PC equipment, creating technical documentation, and working closely with the Service Desk. A collaborative and independent work ethic is essential in this role, which offers competitive rewards and opportunities for professional growth.