Global Customer Service & Logistics Specialist

Kedrion Biopharma GmbH

Italia

Remoto

EUR 28.000 - 35.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Kedrion Biopharma is seeking a Temporary International Customer Service Technician in Castelvecchio P.li, Italy. The role handles order taking, processing, international shipping, billing, and after-sales steps to ensure timely and accurate customer service operations.

Requirements include a University Degree and fluency in English and German. Experience in Customer Service and Logistics and SAP knowledge are desirable. The contract is fixed-term for maternity cover.

Competenze

University degree required.
Proficiency in English and German (written and spoken).
Experience in Customer Service and/or Logistics preferred.
Knowledge of SAP is a plus.

Mansioni

Receive and process sales orders from commercial customers, handling all steps and ensuring data quality.
Collect, process, and assemble documentation for foreign shipments, complying with regulations and international standards.
Maintain communication with customers, providing shipment information and handling requests and complaints.
Monitor customer solvency, track invoice payments and credit lines, and inform supervisor of insolvency risk.