Front Line Associate/Cashier-Sales Associate – Bologna, Emilia Romagna

Western Union; Bologna; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading foreign exchange company is looking for a Front-Line Associate to provide excellent customer service and manage sales of products in Bologna. The ideal candidate is fluent in Italian and English, has strong communication and sales skills, and experience in customer service or retail. This full-time role involves a dynamic work environment and requires flexible schedules, including weekends. The position offers a fixed-term contract with the possibility of becoming permanent.

Servizi

Inclusive workplace culture

Supportive team environment

Potential for permanent contract

Competenze

• Fluency in Italian and English, knowledge of a third language is a plus.
• Strong communication and sales skills.
• Experience in customer service, retail, or tourism is preferred.

Mansioni

• Sell currency exchange and related services.
• Deliver excellent customer-focused service.
• Handle company funds and daily reconciliation.

Conoscenze

Fluency in Italian

Fluency in English

Strong communication skills

Sales skills

Formazione

Diploma or degree

Descrizione del lavoro

Front Line Associate/Cashier-Sales Associate – Bologna, Emilia Romagna page is loaded## Front Line Associate/Cashier-Sales Associate – Bologna, Emilia Romagnalocations: MCI - Network North East Italy -Bologna Aeroporto/Bologna Airporttime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 25, 2026 (30+ days left to apply)job requisition id: JR0128583### **Front- Line Associate/ Cashier -Sales Associate (Italian and English speaker)– Bologna, Emilia-Romagna****Maccorp Italiana S.r.l., part of Western Union**, a leading company in the foreign exchange sector, as a **Cashier – Sales Associate** at our stores in BolognaAs a Front-Line Associate (FLA), you will be responsible for providing excellent customer service and managing sales of our products and services. You will work in a dynamic, multicultural environment, interacting with international clients. Schedule may include weekends and holidays.**Role Responsibilities*** Sell currency exchange and related services (money transfers, tax-free services, SIM cards, railway tickets, tours, and travel products)* Deliver excellent, customer-focused service* Suggest additional products or services where appropriate* Foster customer loyalty and satisfaction* Handle company funds and daily reconciliation* Comply with security and loss prevention procedures**Role Requirements*** Diploma or degree* Fluency in Italian and English (knowledge of a third language is a plus)* Strong communication and sales skills* Experience in customer service, retail, or tourism is preferred* Ability to work under pressure and solve problems proactively* Team-oriented and flexible work schedules**What We Offer*** Fixed-term contract with the potential to become permanent* Regular shifts and a supportive team environment**Location (In-person)** Stores located in Bologna, Emilia-Romagna, Italy**Schedule** Full-time role with rotating shifts, including weekends and holidays.We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status.**Front-Line Associate/Cassiere – Addetto alle vendite – Bologna, Emilia-Romagna**Come Front-Line Associate, ti occuperai del servizio al cliente e della vendita dei nostri prodotti e servizi. Lavorerai in un ambiente dinamico e multiculturale, a contatto con una clientela internazionale. Il lavoro si svolge su turni, inclusi weekend e festivi.**Responsabilità del Ruolo*** Vendita di prodotti e servizi (cambio valuta, money transfer, tax free, SIM telefoniche, biglietti ferroviari, tour e prodotti turistici)* Offrire un servizio clienti eccellente* Proporre vendite complementari quando possibile* Fidelizzare la clientela* Gestione del denaro e riconciliazione giornaliera* Rispetto delle procedure di sicurezza**Requisiti del Ruolo*** Diploma o laurea* Ottima conoscenza dell’italiano e dell’inglese (una terza lingua è un plus)* Spiccate doti relazionali e commerciali* Esperienza nel servizio clienti, vendita o settore turistico preferibile* Capacità di lavorare sotto pressione e attitudine al problem solving* Predisposizione al lavoro in team e flessibilità**Cosa Offriamo*** Contratto a tempo determinato con possibilità di assunzione a tempo indeterminato* Turni regolari in un ambiente di lavoro dinamico**Sede (in presenza)** Punti vendita situati a Bologna, Emilia-Romagna, Italia**Orario di lavoro** Tempo pieno con turni a rotazione, inclusi weekend e giorni festivi.Siamo appassionati di diversità. Ci impegniamo a promuovere una cultura inclusiva che celebri le esperienze e i background unici dei nostri team globali, rispecchiando le comunità che serviamo. Non discriminiamo in base a razza, colore, origine nazionale, religione, affiliazione politica, sesso (compresa la gravidanza), orientamento sessuale, identità di genere, età, disabilità, stato civile.Estimated Job Posting End Date:01-25-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.