FRONT DESK SUPERVISOR

FLATHEAD MUNICIPAL AIRPORT AUTHORITY; Front; In loco; EUR 20.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee housing not available

Descrizione del lavoro

FLATHEAD MUNICIPAL AIRPORT AUTHORITY is seeking a Front of House Guest Services Supervisor to oversee daily front desk operations. You will greet guests, guide them through arrival and departure processes, and support staff to deliver a consistently high level of service.

The role requires flexibility in shift coverage across early, mid, and potential overnight hours. Responsibilities include directing front desk operations, ensuring adherence to service standards, resolving guest inquiries, and

Mansioni

• Greet and direct guests at the front of house.
• Manage check-ins and check-outs for guests.
• Ensure customer service standards are met and guests have a positive experience.

Conoscenze

Customer service

Descrizione del lavoro

Job Summary

Responsible for overseeing the daily operations of the front of house staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Guest Services Supervisor will also ensure that all customer service standards are met and that all guests have a positive experience.

The Details

Position Type: Full-Time, Year-Round

Start Date: Immediately

Pay: $20.35/hour

Schedule: Primarily working the 7am-3pm and 3pm-11pm shifts, five days per week throughout the year. This position may also need to cover other shifts including graveyard shifts if required, potentially as overtime. Must be able to work varied shifts, weekends, and holidays.

Housing: Employee housing is not available