Founding General Manager: Pre-Opening Hilton Hotel

Apex Alliance Hotel Management; Bergamo; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Private health insurance

Team member travel benefits

Hotel discounts

Job summary

Apex Alliance Hotel Management seeks a hands-on General Manager for the new Hampton by Hilton Bergamo, opening 2027. You will lead pre-opening activities, recruit and train the team, and establish systems and procedures to meet brand standards and launch goals.

Post-opening, manage all hotel operations, drive revenue, and build relationships with corporate clients, the airport, travel partners and the local community. Fluent in Italian and English, with 5+ years in GM roles preferred.

Qualifications

• Proven experience as a General Manager or Hotel Manager, preferably within Hilton or another international hotel brand.
• Pre-opening experience strongly preferred.
• Leadership experience of 5+ years with a track record of achieving revenue and service objectives.
• Extensive knowledge of hotel operations, sales and marketing, revenue management, HR and financial processes.
• Strong analytical skills and the ability to manage large amounts of information and give clear direction.
• Proven ability to recruit, motivate, train and lead a team of professionals.
• Ability to manage multiple projects, set priorities, and work under time/resource constraints.
• Excellent written and verbal communication and presentation skills.
• Fluent in Italian and English.

Responsibilities

• Lead all pre-opening activities, including the opening critical path, recruitment and training of the full hotel team, setting up systems and procedures.
• Lead and manage all hotel operations after opening, including Front Office, Housekeeping, Breakfast/F&B, Engineering, Sales and Finance.
• Ensure full implementation of and compliance with Hilton and Hampton by Hilton Brand Standards.
• Prepare hotel budgets, forecasts and business plans for corporate and owner approval; review forecasts and the balanced scorecard.
• Direct actions required to maximise profitability, increase service levels and improve team member satisfaction.
• Oversee sales, marketing and revenue strategy and results; lead strategy meetings and participate in securing business.
• Build the hotel’s presence in the local market by developing relationships with corporate clients, the airport, travel partners and local community.
• Lead department heads to ensure profit, service and team member satisfaction goals are met or exceeded.
• Hire, supervise, coach and evaluate department heads and key personnel; develop the skills of direct reports.
• Communicate regularly with hotel owners and partners on results and align strategic plans for future development.

Skills

Leadership

Analytical skills

Recruitment

Communication

Team management

Job description

Apex Alliance Hotel Management seeks a hands-on General Manager for the new Hampton by Hilton Bergamo, opening 2027. You will lead pre-opening activities, recruit and train the team, and establish systems and procedures to meet brand standards and launch goals.

Post-opening, manage all hotel operations, drive revenue, and build relationships with corporate clients, the airport, travel partners and the local community. Fluent in Italian and English, with 5+ years in GM roles preferred.