Fine Dining Captain — Guest Experience Leader

Major Food Brand; Santina; On-site; EUR 35,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Medical/dental/vision insurance

Team Member Referral program

Generous dining program

Progressive paid time off

Job summary

A leading food service company in Italy is seeking an experienced Captain to uphold high standards of cuisine and professionalism. The candidate should have at least 2 years of fine dining service experience and excel in anticipating guests’ needs to provide exceptional dining experiences. Responsibilities include overseeing service quality, maintaining cleanliness, and ensuring guest satisfaction. This role is ideal for individuals with excellent knowledge of dining procedures and a positive, professional attitude.

Qualifications

• Minimum 2 years fine dining food and beverage service captain experience.
• Must have excellent knowledge of dining room and service procedures.
• Professional presentation and positive attitude required.

Responsibilities

• Anticipate guests’ needs and ensure service meets expectations.
• Inspect dining room and ensure cleanliness and safety.
• Greet members and assist with seating when necessary.
• Check tables during service for satisfaction and resolve issues.
• Maintain knowledge of menu and food preparation techniques.

Skills

Fine dining service experience

Knowledge of dining room procedures

Professional presentation

POS system proficiency

Ability to work long hours standing

Job description

A leading food service company in Italy is seeking an experienced Captain to uphold high standards of cuisine and professionalism. The candidate should have at least 2 years of fine dining service experience and excel in anticipating guests’ needs to provide exceptional dining experiences. Responsibilities include overseeing service quality, maintaining cleanliness, and ensuring guest satisfaction. This role is ideal for individuals with excellent knowledge of dining procedures and a positive, professional attitude.