Field Service Technician - Industrial Air Systems (Italy)

Ingersoll-Rand plc; Vignate; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Company Van

Ticket restaurants

Linkedin learning access

Equity Grant program

Job summary

The Field Service Technician role at Ingersoll Rand plc involves installing compressed air products, diagnosing issues, and providing hands-on customer support. You will work closely with Service and Sales teams to ensure reliable operation and satisfaction at customer sites.

Based in Italy, the position requires daily travel across the national territory and Europe when needed, performing maintenance, installation, and commissioning in accordance with safety guidelines.

Qualifications

• 3+ years of experience in the manufacturing industry (mechanical, chemical, plant design, installation).
• Daily travel: ability to travel within Italy and Europe to customer sites.
• English language skills: Basic to intermediate English (B1).
• Working time flexibility: willingness to work outside normal hours for urgent interventions.

Responsibilities

• Perform mechanical maintenance, repair, and installation at customer sites following procedures and safety guidelines.
• Install new systems at customer locations according to schedule.
• Prepare and maintain assigned tools for efficient service interventions.
• Report technical issues or complaints and ensure proper follow-up with customers and internal teams.
• Provide detailed reporting of activities to customers and internally.
• Collaborate with Sales, Sales Support, Quality, Aftermarket Workshop, and Technical Support.

Skills

Problem-solving

Negotiation

Organization

Time management

Results-driven

Flexibility

Integrity

Job description

The Field Service Technician role at Ingersoll Rand plc involves installing compressed air products, diagnosing issues, and providing hands-on customer support. You will work closely with Service and Sales teams to ensure reliable operation and satisfaction at customer sites.

Based in Italy, the position requires daily travel across the national territory and Europe when needed, performing maintenance, installation, and commissioning in accordance with safety guidelines.