Field Service Engineer - On-Site, Travel & Hybrid Work

Hitachi Energy Ltd.; Genova; Sur place; EUR 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Incentive Plan

Lunch Ticket

Health Insurance

Pension Fund

Well-being platform

Flexible working hours

Hybrid work model

Family Care Benefits

Parking and Partners (gyms, stores)

Résumé du poste

Hitachi Energy Ltd. in Genova is seeking an experienced Field Service Engineer to install, commission, maintain and repair advanced Hitachi systems at customer sites.

You will diagnose complex issues across electrical, mechanical and software domains, and provide on-site training to customers. The role requires at least 5 years of field service experience, a relevant engineering degree, a valid driver’s license, and willingness to travel extensively.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
• Minimum of 5 years of proven field service engineering experience.
• Ability to travel and a valid driver's license.

Responsabilités

• Perform installation, commissioning, maintenance, troubleshooting, and repair of Hitachi's advanced systems and equipment at customer locations.
• Diagnose and resolve complex technical issues across electrical, mechanical, and software components.
• Conduct preventative maintenance and calibration to ensure system reliability.
• Provide on-site technical training and guidance to customers on operation and best practices.
• Collaborate with engineering, sales, and support teams to resolve escalated issues.
• Document all service activities, including diagnostics, repairs, parts used, and interactions.
• Maintain high customer satisfaction through professional communication and timely service.
• Adhere to safety policies and customer site regulations; manage spare parts inventory and tools.
• Participate in on-call rotations and travel extensively as needed.

Connaissances

Analytical skills

Problem-solving

Troubleshooting electrical components

Troubleshooting mechanical components

Troubleshooting software components

Customer communication

Formation

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field

Description du poste

Hitachi Energy Ltd. in Genova is seeking an experienced Field Service Engineer to install, commission, maintain and repair advanced Hitachi systems at customer sites.

You will diagnose complex issues across electrical, mechanical and software domains, and provide on-site training to customers. The role requires at least 5 years of field service experience, a relevant engineering degree, a valid driver’s license, and willingness to travel extensively.