Field Service Engineer - Medical Diagnostics (Travel)

ARKRAY, Inc.; Milano; In loco; EUR 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

ARKRAY, Inc. is seeking a Field Service Engineer to install, repair, maintain and relocate diagnostic equipment in point-of-care and laboratory environments across Northern Italy, with Milan as a base.

You will travel regularly to meet customer needs, perform preventive maintenance, calibrations, and provide top-quality service while ensuring accuracy, safety and proper documentation.

Competenze

• Degree in Engineering or related fields.
• 2+ years’ experience in repair, maintenance, and installation of medical diagnostic equipment (IVD-IVDR) used in a laboratory setting.
• Willingness to travel, including overnight stays.
• Able to lift and carry equipment up to 50 kg.

Mansioni

• Install, repair, and maintain ARKRAY medical diagnostic equipment in point-of-care and clinical laboratory environments.
• Manage territory, stock, and service parts to meet customer needs and revenue goals.
• Provide high-quality service, act as trusted advisor, and translate service manuals when needed.
• Feedback performance and propose improvements to management.
• Monitor device history, software upgrade status, and failure trends.

Conoscenze

Experience with IVD-IVDR equipment

Field service experience

Manual translation ability

Formazione

Degree in Engineering or related fields

Descrizione del lavoro

ARKRAY, Inc. is seeking a Field Service Engineer to install, repair, maintain and relocate diagnostic equipment in point-of-care and laboratory environments across Northern Italy, with Milan as a base.

You will travel regularly to meet customer needs, perform preventive maintenance, calibrations, and provide top-quality service while ensuring accuracy, safety and proper documentation.