Field Service Engineer - Diagnostics & Life Science (Italy)

Revvity Health Sciences; Padova; On-site; EUR 41,000 - 51,000; Full time

Benefits offered by this job

Company car for business and personal}

Private health insurance

Meal vouchers

Job summary

Revvity Health Sciences in Italy is seeking a Field Service Engineer to service Diagnostics and Life Science instruments across Padova and nationwide. You will diagnose, repair, and perform preventive maintenance on immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, and liquid handling systems, ensuring maximum uptime.

You will train customers on-site, coordinate with Sales, Applications, and European Service teams, and share field insights with Product Management.

Qualifications

• 5+ years in field service engineering.
• Hands-on experience with analytical/clinical instrumentation in laboratory environments.
• Track record of preventive and corrective maintenance on sophisticated equipment.
• Fluent Italian and strong English skills.

Responsibilities

• Diagnose, repair, and maintain Revvity diagnostics and life sciences instruments across Italy to ensure maximum uptime.
• Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
• Manage and track technical escalations, coordinating with European technical support to ensure timely resolution.
• Provide on-site technical training and troubleshooting support to optimize instrument performance.
• Collaborate with Sales, Applications, and European Service teams to drive customer satisfaction and growth.
• Share field insights with Product Management to support continuous improvement.
• Manage spare parts inventory and complete all service documentation per SLA requirements.
• Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
• Align activities with departmental KPIs and performance targets.

Skills

Field service engineering

Analytical instrumentation

Windows & networking

Client communication

Education

Technical or University degree in Electronics or related field

Job description

Revvity Health Sciences in Italy is seeking a Field Service Engineer to service Diagnostics and Life Science instruments across Padova and nationwide. You will diagnose, repair, and perform preventive maintenance on immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, and liquid handling systems, ensuring maximum uptime.

You will train customers on-site, coordinate with Sales, Applications, and European Service teams, and share field insights with Product Management.