Field QA & Manufacturing Excellence Manager

Baker Hughes Company; Firenze; On-site; EUR 63,000 - 117,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Disability programs

Flexible hours

Job summary

Baker Hughes Company in Italy is seeking a Quality Assurance Manufacturing Manager – Customer Field Non-Conformities to drive resolution of manufacturing quality issues identified at customer sites.

You will bridge Manufacturing, Engineering, Quality and Field Services, leading root cause analyses, coordinating containment actions, and ensuring corrective actions are implemented and sustained across sites. Flexible working patterns are available with a focus on quality and sustained improvements.

Qualifications

• Bachelor’s degree in engineering or a STEM field from an accredited university.
• Significant experience in Manufacturing, Quality, or Industrialization environments.
• Experience supporting installation and service activities of industrial equipment.
• Strong understanding of manufacturing processes and quality systems (ISO 9001).
• Fluent in English and Italian.

Responsibilities

• Lead and manage customer-site manufacturing non-conformances from installation to operation.
• Coordinate containment actions to minimize impact and protect schedules.
• Drive root cause analysis and corrective actions with cross-functional teams.
• Ensure effectiveness of corrective actions and prevent recurrence.
• Act as liaison between manufacturing sites and field operations on quality matters.

Skills

Quality management

Root cause analysis

Project management

Cross-functional collaboration

English and Italian

Education

Bachelor's degree in Engineering

Job description

Baker Hughes Company in Italy is seeking a Quality Assurance Manufacturing Manager – Customer Field Non-Conformities to drive resolution of manufacturing quality issues identified at customer sites.

You will bridge Manufacturing, Engineering, Quality and Field Services, leading root cause analyses, coordinating containment actions, and ensuring corrective actions are implemented and sustained across sites. Flexible working patterns are available with a focus on quality and sustained improvements.