Field Application Engineer-Internship

Sangfor Technologies Italy; Milano; Hybrid; EUR 6,700 - 10,000; Part time

Benefits offered by this job

Mentor program

Pre-Placement Offer (PPO)

International projects

Job summary

Sangfor Technologies Italy offers a Field Applications Engineer internship designed to give hands-on exposure to electronics, debugging, and customer support across international projects. You will work with a mentor, gain practical experience, and have a potential Pre-Placement Offer (PPO) based on performance.

Ideal candidates are final-year or fresh graduates in engineering, cybersecurity, computer science, or information systems, with strong analytical and communication skills in Italian and

Qualifications

• Fresh graduates or final-year students pursuing relevant bachelor’s degrees.
• Analytical and problem-solving abilities.
• Proficient in italiano (C1+) and English (B2+) for client communication.
• Self-motivated with enthusiasm for learning.

Responsibilities

• Provide on-site and remote technical support for customers during POC or after-sales inquiries.
• Track, maintain and resolve incidents and provide reports to customers.
• Install devices and integrate them into customer environments.
• Deliver technical training for partners and/or customers.
• Escalate issues to RND to resolve product problems.
• Create technical documentation for projects and internal knowledge bases.
• Engage in domestic and international projects.

Skills

Analytical skills

Problem-solving

Communication skills

Team collaboration

Education

Bachelor's degree in Engineering

Bachelor's degree in Cyber Security

Bachelor's degree in Computer Science

Bachelor's degree in Information Systems

Job description

Do you strive to understand how electronics work, and enjoy debugging, coding and/or solving technical problems? If so, a Field Applications Engineer internship may be the role for you to start your career.

Field Applications Engineer (FAE) Intern responsibilities

• 1. On-site and remote technical support for customers to resolve issues in POC or after-sales inquiries.
• 2. Track, maintain and resolve incidents as well as provide the report to the customer
• 3. Perform device installation and integration into the customer environment
• 4. Provide technical training for Partners and/or customers
• 5. Escalation to RND to resolve the product issue
• 6. Create technical documentation for the project and/or internal knowledge base
• 7. Engage in both domestic and international projects

Each intern will be assigned a mentor from our team who will guide and support them throughout their tenure.

Requirements

• 1. Fresh graduates/final year students currently pursuing a bachelor’s degree in engineering, Cyber Security, Computer science, information systems or related field.
• 2. Positive and professional working attitude, ability to work under minimum supervision. Analytical and problem-solving abilities.
• 3. Communication skills in italiano (C1 or above) and English (B2 or above), please do evaluate this requirement before you apply, because you may need communicate with local italiano clients.
• 4. Self-motivated to take responsibilities, have enthusiasm for learning

Any further qualifications and working experience in the IT field are welcome.

Career Growth and Development

This internship represents a valuable opportunity to gain hands‑on experience in a dynamic, international and relax environment; you can get support from local italiano & Chinese teammates.

Opportunity for a Pre-Placement Offer (PPO) at Sangfor Technologies, with competitive salary and welfare guarantees

About Sangfor

Sangfor Technologies is a leading global vendor of IT infrastructure solutions, specializing in Cybersecurity, Cloud, and Infrastructure solutions with a wide range of products & services including Hyper-Converged Infrastructure, Virtual Desktop Infrastructure, Next-generation Firewall, Endpoint Protection, Secure Web Gateway, Network Detection & Response, Secure Access Service Edge, Anti-Ransomware, Managed Detection & Response, and many others. Established in 2000, Sangfor currently has 9000+ employees and more than 70 branch offices worldwide.

Equal opportunity statement

Sangfor Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs. All open positions at Sangfor Technologies are also open to candidates belonging to Protected Categories under Law 68/99. Data will be processed exclusively for the purposes of personnel recruitment.