F&I & Deal Performance Manager

MarineMax Brand; Napoli; In loco; EUR 78.000 - 104.000; Tempo pieno

Descrizione del lavoro

MarineMax Brand is seeking a Business Manager within the Finance and Insurance Department to drive financial performance, optimise deal management, and deliver superior customer satisfaction across our boat sales processes.

The role requires strong leadership, proactive problem-solving and close collaboration with lenders, product providers and teams to ensure regulatory compliance, timely funding, and exceptional customer experience in every transaction.

Mansioni

• Embrace and promote MarineMax's values, mission statement, and vision, fostering a team culture aligned with the company’s goals.
• Ensure adherence to all company, state, and federal laws and regulations, minimizing company exposure. Report any potential risks to the Senior Business Manager.
• Implement the F&I process in every transaction and maintain annual F&I certification.
• Actively participate in all F&I team meetings and training sessions to enhance knowledge and skills.
• Assess customer finance needs, process credit applications, and offer loan payment options through a consultative approach to successfully close new, pre-owned, and brokerage transactions.
• Stay current on lender programs and F&I ancillary products, ensuring comprehensive understanding and alignment with company objectives.
• Build and maintain strong professional relationships with lenders, product providers, and technology partners, ensuring consistent support and compliance with business goals.
• Maintain daily deal management of the Revenue Projection Report (RPR), including deposit schedules, deal statuses, comments, and closing dates.
• Resolve all administrative issues related to products, providers, and lenders promptly, ensuring loans are funded within 10 days.
• Oversee the completion of all title/registration and USCG documentation processes for each transaction.
• Ensure proper documentation for factory warranty registrations and outboard extended warranty registrations, and oversee the transfer of factory and F&I product warranties.
• Proactively run lost sale reports to identify refinance and unsold warranty opportunities.
• Address and resolve customer concerns promptly, maintaining a professional and knowledgeable image in all interactions.
• Actively participate in boat shows, selling events, and promotional activities such as Getaways! to engage potential customers and enhance brand visibility.
• Perform additional duties as assigned.

Descrizione del lavoro

MarineMax Brand is seeking a Business Manager within the Finance and Insurance Department to drive financial performance, optimise deal management, and deliver superior customer satisfaction across our boat sales processes.

The role requires strong leadership, proactive problem-solving and close collaboration with lenders, product providers and teams to ensure regulatory compliance, timely funding, and exceptional customer experience in every transaction.