Finance Sales Advisor – Incentive Eligible

Mariner Finance; Vinci; In loco; EUR 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Mariner Finance is seeking a Customer Service/Sales Associate to provide exceptional customer service, present loan solutions based on customer needs, and process credit loan applications. The role offers a monthly incentive based on individual and company performance and requires maintaining a cash drawer and meeting sales goals.

Responsibilities include analyzing credit information, contacting customers with past due balances, and ensuring compliance with applicable laws.

Competenze

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Mansioni

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Conoscenze

Customer service

Sales experience

Communication skills

Problem-solving

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Mariner Finance is seeking a Customer Service/Sales Associate to provide exceptional customer service, present loan solutions based on customer needs, and process credit loan applications. The role offers a monthly incentive based on individual and company performance and requires maintaining a cash drawer and meeting sales goals.

Responsibilities include analyzing credit information, contacting customers with past due balances, and ensuring compliance with applicable laws.