F&B Outlet Manager: Elevate Guest Experience & Revenue

Hyatt Hotels Corporation; Lombardia; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

12 free nights at Hyatt hotels

Discounts at F&B outlets

Job summary

Hyatt Centric Milano Centrale is seeking a brilliant F&B Outlet Manager for one of Milan's most beautiful rooftops. The role requires a flair for lifestyle hospitality, strong communication, and a track record in F&B service within a hotel setting.

You will supervise outlet operations, support revenue growth through upselling, handle guest concerns, and ensure brand promises are delivered. Italian and English language skills are essential.

Qualifications

• Minimum 2 years progressive experience in a hotel or related field.
• Strong experience in F&B service.
• Clear communication, ability to work under pressure.
• Knowledge of hotel operations and department functions.
• Fluency in Italian and English.

Responsibilities

• Lead and supervise F&B outlet operations to deliver brand standards.
• Drive guest satisfaction through upselling and attentive service.
• Resolve guest and internal inquiries promptly and courteously.
• Collaborate with departments to ensure seamless service and revenue goals.
• Support peak-period staffing and training at the outlet.

Skills

Italian language

English language

F&B service

Hotel experience

Communication

Education

2-year college degree

Job description

Hyatt Centric Milano Centrale is seeking a brilliant F&B Outlet Manager for one of Milan's most beautiful rooftops. The role requires a flair for lifestyle hospitality, strong communication, and a track record in F&B service within a hotel setting.

You will supervise outlet operations, support revenue growth through upselling, handle guest concerns, and ensure brand promises are delivered. Italian and English language skills are essential.