F&B Guest Experience & Reservations Leader

Park Hyatt Milano; Monza; In loco; EUR 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

12 free nights & discounted rates

Complimentary staff cafeteria

Laundry service

Continuous learning opportunities

ATM public transport service

Corporate welfare benefits

Descrizione del lavoro

Park Hyatt Milano, a premier 5-star hotel in the heart of Milan, seeks a F&B - G.E. & Reservation Manager to lead reservations and hostess duties, ensuring exceptional guest experiences across all F&B outlets.

Direct report to the Director of Food & Beverage, the role oversees reservations, guest details, and service standards, while driving efficiency and accuracy in communications and guest satisfaction programs.

Competenze

• Experience in hotel reservations and F&B operations.
• Strong guest service and communication skills.
• Ability to coordinate across multiple outlets and events.

Mansioni

• Manage F&B reservations and hostess duties, ensuring guest satisfaction.
• Coordinate with outlets and events to maintain accurate guest information and service quality.

Conoscenze

Reservations management

Customer service

F&B knowledge

Descrizione del lavoro

Park Hyatt Milano, a premier 5-star hotel in the heart of Milan, seeks a F&B - G.E. & Reservation Manager to lead reservations and hostess duties, ensuring exceptional guest experiences across all F&B outlets.

Direct report to the Director of Food & Beverage, the role oversees reservations, guest details, and service standards, while driving efficiency and accuracy in communications and guest satisfaction programs.