F&B Front Operations Trainee - Guest Service

Hosco.com; Lombardia; On-site; EUR 12,000 - 21,000; Full time

Job summary

Marriott International's Sheraton brand is seeking an entry-level F&B front department team member to welcome guests, prepare mise en place, and serve and clear food and beverages. You will work with a diverse, international team in a fast-paced hotel setting.

The role emphasizes customer service, teamwork, flexibility, and a willingness to learn, with basic Microsoft Office skills valuable for daily tasks.

Qualifications

• Good command of English; knowledge of additional languages is a plus.
• Strong interest in hospitality and F&B industry.
• Excellent interpersonal and customer service skills.
• Positive attitude, enthusiasm, and willingness to learn.
• Ability to work effectively as part of a team in a dynamic and international environment.
• Flexibility and availability to work shifts.
• Good knowledge of the Microsoft Office suite.

Responsibilities

• Clean tables and set up the mise en place according to the service requirements.
• Welcome and assist guests throughout the service.
• Serve and clear food and beverage items.
• Support and collaborate with other team members.
• Maintain order and cleanliness in their assigned work area.
• Complete closing duties, including storing all reusable items and properly sorting waste.
• Inspect the cleanliness and presentation of all linens and tableware before use.
• Follow supervisors' instructions and guidelines.
• Prepare coffee and beverage orders.
• Handle and move loads and remain on feet and in motion for extended periods.

Skills

English language

Other languages a plus

Interpersonal skills

Customer service

Teamwork

Flexibility

Shift work

Microsoft Office

Tools

Microsoft Office

Job description

Marriott International's Sheraton brand is seeking an entry-level F&B front department team member to welcome guests, prepare mise en place, and serve and clear food and beverages. You will work with a diverse, international team in a fast-paced hotel setting.

The role emphasizes customer service, teamwork, flexibility, and a willingness to learn, with basic Microsoft Office skills valuable for daily tasks.