Digital Account & Customer Success — Wellness Tech Growth

Technogym; Cesena; On-site; EUR 30,000 - 40,000; Full time

Job summary

Technogym in Italy seeks a proactive Digital Account & Customer Success professional to drive sales and profitability of software, hardware and devices in Italy. You will support Field Sales in pre‑sales activities and deliver product training, visiting prospects and customers to promote digital solutions.

You will educate customers through e‑learning and live education on the Mywellness platform, build a robust forecast and pipeline, and plan initiatives to maximize satisfaction across the

Qualifications

• 2-3 years of digital sales experience.
• Experience in fitness and wellness industry.
• Excellent English proficiency and knowledge of digital products.
• Proven track record in achieving sales targets.
• Strong analytical skills and market benchmarking.
• Experience coordinating cross-functional teams.
• Excellent negotiation and sales techniques.
• Ability to manage multiple tasks and projects.

Responsibilities

• Achieve sales and profitability targets for digital offerings.
• Provide pre-sales support and product training to Field Sales.
• Visit prospects and customers to sell software solutions.
• Educate customers through e-learning and live education on the Mywellness platform.
• Forecast and manage pipeline with reliable updates.
• Plan initiatives to maximize customer satisfaction.

Skills

Digital sales

Fitness industry

English proficiency

Sales targets

Analytical skills

Project management

Cross-functional teams

Negotiation

Multitasking

Job description

Technogym in Italy seeks a proactive Digital Account & Customer Success professional to drive sales and profitability of software, hardware and devices in Italy. You will support Field Sales in pre‑sales activities and deliver product training, visiting prospects and customers to promote digital solutions.

You will educate customers through e‑learning and live education on the Mywellness platform, build a robust forecast and pipeline, and plan initiatives to maximize satisfaction across the