Digital Account & Customer Success — Wellness Solutions

Technogym; Forlì; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Technogym in Italy seeks a proactive Digital Account & Customer Success professional to drive sales and profitability of our digital offerings. You will support Field Sales with pre-sales activities, deliver product training, and proactively visit prospects to sell software solutions for wellness networks.

The role emphasizes strong English, industry familiarity, and a track record in achieving targets, with cross-functional collaboration and customer education at its core.

Competenze

• 2-3 years of experience in digital sales or a related field.
• Experience in the fitness and wellness industry.
• Excellent English proficiency and strong knowledge of digital products and market trends.
• Proven track record in achieving sales targets and managing sales processes.
• Strong analytical skills and ability to conduct market analysis and benchmarking.
• Demonstrated project management and goal orientation abilities.
• Experience in coordinating cross-functional teams and managing customer relationships.
• Excellent negotiation and sales techniques.
• Ability to manage multiple tasks and projects simultaneously.

Mansioni

• Achieve sales and profitability targets for our digital offerings (software, hardware, and devices).
• Support Field Sales in pre-sales activities, providing product training on our Wellness Network offering.
• Define a list of prospects and customers to proactively visit and sell software solutions.
• Educate and activate customers through e-learning, live education, and tutoring to ensure the highest usage of the Mywellness platform and maximize active users.
• Build best practices based on successful customer case histories to demonstrate the value of our digital solution offering.
• Provide reliable and structured forecast and pipeline management.
• Promote and plan initiatives to maximize customer satisfaction.

Conoscenze

Account management

Relationship skills

Strategic thinking

Digital product knowledge

Descrizione del lavoro

Technogym in Italy seeks a proactive Digital Account & Customer Success professional to drive sales and profitability of our digital offerings. You will support Field Sales with pre-sales activities, deliver product training, and proactively visit prospects to sell software solutions for wellness networks.

The role emphasizes strong English, industry familiarity, and a track record in achieving targets, with cross-functional collaboration and customer education at its core.