DataOps Support Specialist — Remote & Growth Ready

Launchmetrics; Italia; On-site; EUR 32,000 - 52,000; Full time

Job summary

Launchmetrics is seeking a DataOps Support Operator to handle customer requests, identify root causes, and provide prompter solutions to maintain client satisfaction. You will collaborate with DataOps and broader LM teams to share insights and improve coverage maintenance.

Key duties include managing fireline requests, giving fast feedback, and proposing new data sources. A proactive, autonomous mindset and strong English are essential for success in this global role.

Qualifications

• Advanced English required.
• Analytical ability essential.
• Autonomy and proactive attitude required.
• Strong communication skills needed.
• Ability to switch between tasks seamlessly.

Responsibilities

• Handle customer requests and identify root causes.
• Provide feedback to users and fix issues quickly.
• Perform basic checks on media registry and documents contents.
• Manage coverage additions and propose new sources.
• Create and enrich media/sections.
• Collaborate with DataOps Quality, DMR AM and DMR Tech teams to propose improvements.

Skills

Advanced English

Analytical ability

Autonomy

Good communication skills

Proactive attitude

Ability to switch tasks

Job description

Launchmetrics is seeking a DataOps Support Operator to handle customer requests, identify root causes, and provide prompter solutions to maintain client satisfaction. You will collaborate with DataOps and broader LM teams to share insights and improve coverage maintenance.

Key duties include managing fireline requests, giving fast feedback, and proposing new data sources. A proactive, autonomous mindset and strong English are essential for success in this global role.