DataOps Support Specialist

Launchmetrics; Lombardia; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Learning & development allowance

Home office support

Flexible work arrangements

Job summary

Launchmetrics is seeking a DataOps Support Operator to handle customer requests, identify root causes, and provide prompt solutions. You will collaborate with DataOps and DMR teams to enhance coverage and data quality, while maintaining clear communication with clients in English.

The role emphasizes analytical thinking, autonomy, and a proactive attitude in a dynamic, global team environment located in Lombardia, Italy.

Qualifications

• Advanced English is required for daily communication with colleagues and clients.
• Strong analytical abilities to interpret data and resolve issues.
• Autonomy in handling multiple requests with minimal supervision.

Responsibilities

• Manage and categorize customer requests in DataOps support.
• Identify root causes and propose prompt solutions.
• Provide timely feedback to users to resolve issues quickly.
• Perform basic checks on media registry and document contents.
• Support coverage additions and propose new data sources.
• Collaborate with DataOps Quality, DMR AM, and DMR Tech teams on initiatives.

Skills

Advanced English

Analytical thinking

Autonomy

Communication skills

Proactive attitude

Multi-tasking

Job description

Launchmetrics is seeking a DataOps Support Operator to handle customer requests, identify root causes, and provide prompt solutions. You will collaborate with DataOps and DMR teams to enhance coverage and data quality, while maintaining clear communication with clients in English.

The role emphasizes analytical thinking, autonomy, and a proactive attitude in a dynamic, global team environment located in Lombardia, Italy.