Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Lazio; Hybrid; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation package

Training & career development

International work environment

Competitive salary + bonuses

Job summary

Cross Border Talents seeks a Customer Support Specialist Multilingual for Greece to join our dynamic team. The role involves assisting customers in multiple languages, including English, across orders, deliveries, and product settings, while delivering high-quality support in a fast-paced environment.

The position offers on-site and remote options, with relocation support for candidates moving within Greece.

Qualifications

• Fluency in one listed language plus English.
• EU Work Permit required.
• Strong communication and problem-solving skills.
• Previous customer service experience is advantageous.

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Skills

Fluent in one language

English

Job description

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth