Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Firenze; On-site; EUR 21,000 - 36,000; Full time

Benefits offered by this job

Relocation package (flight, housing)

Bonuses / performance incentives

Training and career development

International work environment

Job summary

Cross Border Talents is seeking a Customer Support Specialist to join its international team in Greece. You will service customers in multiple languages, handling inquiries via phone, email or chat while contributing to seamless order management, troubleshooting, and high customer satisfaction.

The role offers relocation support, competitive salary with bonuses, and opportunities to grow within a global brand.

Qualifications

• Fluency in one of the listed languages plus English required.
• EU Work Permit is mandatory (no visa or legal assistance provided)
• Strong communication and problem-solving skills
• Prior customer service or related experience is advantageous

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery

Skills

Fluency in listed languages

Job description

Florence, Metropolitan City of Florence, Italy

About the job Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth