Customer Service Representative

Lb Capital; Toscana; In loco; EUR 45.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base pay

Uncapped commissions

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO after 90 days

Descrizione del lavoro

Lb Capital is seeking a high-energy Customer Service Representative to join a fast-growing roofing company. You will handle high-volume calls, convert leads, and book appointments with strong attention to detail.

This role offers base pay plus uncapped commission; top performers earn $80,000+ yearly with commission. Expect fast commission payouts and growth opportunities within a recognition-based culture. Proficiency with ServiceTitan is a plus.

Competenze

• High-energy and KPI-driven sales mindset.
• Experience in outbound/inbound sales and lead conversion.
• Customer service or inside sales experience a plus.

Mansioni

• Make high-volume outbound calls to warm and hot leads.
• Respond to inbound leads within minutes.
• Book roofing appointments for Sales Reps quickly and accurately.
• Keep CRM (ServiceTitan) records clean and up to date.
• Follow up relentlessly on unbooked or aged leads.
• Work closely with outside sales and installation teams.
• Hit and exceed KPIs: 85%+ booking rate, 250+ calls, 200+ booked estimates monthly.

Conoscenze

High-energy

Phone communication

Sales experience

CRM literacy

Strumenti

ServiceTitan

Descrizione del lavoro

Join a Fast-Growing Roofing Company and Unlock Your Earning Potential

Are you a high-energy, competitive sales professional who thrives in a performance-driven environment? Do you love booking appointments, talking to customers, and turning your hustle into commission? If so, we want to meet you.

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your income — and top performers are recognized, rewarded, and promoted.

Why You'll Want This Role

• Includes base pay — plus uncapped commission potential
• Uncapped upside — Top performers earn $80,000+ yearly with commission
• Fast commission payouts — 0.25% of sold jobs booked during regular hours, 0.75% for evenings/weekends
• Full benefits — Health, Dental, and Vision insurance, plus 401(k) with company match
• Reliable time off — PTO after 90 days
• Real growth path — Fast-track promotion opportunities in a recognition-based culture

What You'll Do

• Make high-volume outbound calls to warm and hot leads
• Respond to inbound leads within minutes
• Book roofing appointments for Sales Reps quickly and accurately
• Keep CRM (ServiceTitan) records clean and up to date
• Follow up relentlessly on unbooked or aged leads
• Work closely with outside sales and installation teams
• Hit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month

You’ll Thrive Here If You're

• High-energy and competitive by nature
• A strong, confident phone communicator
• Motivated by a tracked, KPI-driven environment
• Organized, detail-oriented, and self-motivated
• A fast learner with strong follow-up discipline
• Experienced in sales or home improvement — a plus, but not required

This isn't a clock-in, clock-out job. It's a performance-driven opportunity for someone who wants to grow fast, earn big, and be part of something real.