Customer Experience Center Manager

Regus; Friuli-Venezia Giulia; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

IWG is seeking a Customer Services Manager to lead a busy centre in Italy. You’ll own day-to-day operations on site, drive service excellence and ensure the centre runs like your own business.

You’ll welcome visitors, upsell services, give tours to prospective customers and turn every interaction into a brand ambassador for you, your team and IWG.

Join a growing global organisation with a focus on customer experience and career development.

Responsabilités

• Managing all on-site operations and activities.
• Rising to challenges and solving problems.
• Giving tours to prospective customers.
• Upselling to existing customers.
• Ensuring customers receive world-class service and become brand ambassadors for IWG.

Description du poste

IWG is seeking a Customer Services Manager to lead a busy centre in Italy. You’ll own day-to-day operations on site, drive service excellence and ensure the centre runs like your own business.

You’ll welcome visitors, upsell services, give tours to prospective customers and turn every interaction into a brand ambassador for you, your team and IWG.

Join a growing global organisation with a focus on customer experience and career development.