Centre Manager — World‑Class Customer Experience

Regus; Udine; Sur place; EUR 42 000 - 56 000; Plein temps

Résumé du poste

IWG is seeking a Customer Services Manager in Udine to lead a busy centre, own its performance, and provide outstanding customer service. You will have autonomy and resources to run the centre like your own business, with responsibilities ranging from on-site management to customer tours and upselling.

Ideal candidates energised by targets, with a track record of leading a small team and delivering exceptional service, will thrive in this role with a strong ownership mindset.

Qualifications

• Experience delivering against targets when leading a small team.
• Experience running a flexible workspace centre, store, or similar.
• Strong passion, drive, resilience and ownership.

Responsabilités

• Manage everything on site.
• Give tours to prospective customers.
• Upsell to existing customers.
• Ensure customers receive world-class service.

Connaissances

Customer service

Sales

Leadership

Description du poste

IWG is seeking a Customer Services Manager in Udine to lead a busy centre, own its performance, and provide outstanding customer service. You will have autonomy and resources to run the centre like your own business, with responsibilities ranging from on-site management to customer tours and upselling.

Ideal candidates energised by targets, with a track record of leading a small team and delivering exceptional service, will thrive in this role with a strong ownership mindset.