Commis de Rang — Elevate Guest Experience (Pre-Opening)

Thompson Rome; Latina; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Training & development

Multicultural team

Career growth

Local discounts

Meal tickets

Descrizione del lavoro

Thompson Rome is seeking a dynamic Commis de Rang to join our Food & Beverage pre-opening team. Reporting to the Maitre, you will deliver attentive service and uphold Hyatt standards as we prepare for opening.

You will work closely with outlet colleagues to welcome guests across breakfast, lunch, and dinner, demonstrate knowledge of menu items, and support high-volume service while maintaining hygiene and service excellence. Fluent in Italian and English is required.

Competenze

• 2+ years of hotel/hospitality experience.
• High standards of personal presentation and grooming.
• Strong knowledge of menu items and beverage offerings.
• Ability to work effectively under pressure, maintaining composure.
• Strong interpersonal skills and a customer-oriented mindset.
• Knowledge of the city of Rome and history.
• Native or Fluent in Italian and English.
• Flexible and supportive team player with a positive attitude.

Mansioni

• Seats and serve food and beverages to guests according to established sequence and procedures.
• Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service.
• Clear and reset tables at the conclusion of each course.
• Maintain high standards of hygiene, presentation, and service throughout operations.
• Knows how to use the Micros system.
• Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required.
• Provide a welcoming and professional service to guests during breakfast, lunch, and dinner.
• Support special events and high-volume service periods.
• Ensure compliance with service and hygiene standards at all times.
• Promote a guest-focused and service-driven culture within the outlet.

Conoscenze

Interpersonal skills

Menu & beverage knowledge

Italian & English fluency

Upselling

Customer service mindset

Strumenti

Micros system

Descrizione del lavoro

Thompson Rome is seeking a dynamic Commis de Rang to join our Food & Beverage pre-opening team. Reporting to the Maitre, you will deliver attentive service and uphold Hyatt standards as we prepare for opening.

You will work closely with outlet colleagues to welcome guests across breakfast, lunch, and dinner, demonstrate knowledge of menu items, and support high-volume service while maintaining hygiene and service excellence. Fluent in Italian and English is required.