Waiter/Waitress

Thompson Rome; Latina; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Training & development

Multicultural team

Career growth

Local discounts

Meal tickets

Descrizione del lavoro

Thompson Rome is seeking a dynamic Commis de Rang to join our Food & Beverage pre-opening team. Reporting to the Maitre, you will deliver attentive service and uphold Hyatt standards as we prepare for opening.

You will work closely with outlet colleagues to welcome guests across breakfast, lunch, and dinner, demonstrate knowledge of menu items, and support high-volume service while maintaining hygiene and service excellence. Fluent in Italian and English is required.

Competenze

• 2+ years of hotel/hospitality experience.
• High standards of personal presentation and grooming.
• Strong knowledge of menu items and beverage offerings.
• Ability to work effectively under pressure, maintaining composure.
• Strong interpersonal skills and a customer-oriented mindset.
• Knowledge of the city of Rome and history.
• Native or Fluent in Italian and English.
• Flexible and supportive team player with a positive attitude.

Mansioni

• Seats and serve food and beverages to guests according to established sequence and procedures.
• Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service.
• Clear and reset tables at the conclusion of each course.
• Maintain high standards of hygiene, presentation, and service throughout operations.
• Knows how to use the Micros system.
• Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required.
• Provide a welcoming and professional service to guests during breakfast, lunch, and dinner.
• Support special events and high-volume service periods.
• Ensure compliance with service and hygiene standards at all times.
• Promote a guest-focused and service-driven culture within the outlet.

Conoscenze

Interpersonal skills

Menu & beverage knowledge

Italian & English fluency

Upselling

Customer service mindset

Strumenti

Micros system

Descrizione del lavoro

We are looking for dynamic and enthusiastic Commis de Rang to join our Food & Beverage Thompson Rome Pre-opening Team!

Reporting to the Maitre, the ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service. With a natural flair for lifestyle hospitality and strong communication skills, the Commis de Rang works closely with outlet's colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our Guests.

Key Responsibilities

• Seats and serve food and beverages to guests according to established sequence and procedures. Helps on taking orders when required.
• Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service
• Clear and reset tables at the conclusion of each course
• Maintain high standards of hygiene, presentation, and service throughout operations
• Knows how to use the Micros system
• Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required
• Provide a welcoming and professional service to guests during breakfast, lunch, and dinner
• Support special events and high-volume service periods
• Ensure compliance with service and hygiene standards at all times
• Promote a guest-focused and service-driven culture within the outlet

Candidate Profile

• Minimum of 2 years of progressive experience in a hotel or related hospitality environment
• High standards of personal presentation and grooming
• Strong knowledge of menu items and beverage offerings
• Ability to work effectively under pressure, maintaining composure and objectivity
• Strong interpersonal skills and a customer-oriented mindset
• Knowledge of the city of Rome and history
• Native or Fluent in Italian and English. Any additional language is a plus
• Flexible and supportive team player with a positive attitude

Welfare* and Benefits Package:

As a valued Team Member, you will enjoy:

• Employee discount rates at Hyatt properties worldwide
• Training and development opportunities to support your career development
• Being part of a multicultural diverse and inclusive team, passionate about their work
• Opportunity to grow and develop your career within an international hotel group
• Local discounts
• Meal Tickets
• medium-long-term and full time contract
• Annual Salary (RAL) starting from level 5° CCNL Turismo Federalberghi contract + superminimo assorbibile adjusted to the experience of the candidate

*Further details regarding welfare and benefits will be shared at a later stage, as the property is currently in its pre-opening phase and some aspects are still being finalized.

L’annuncio è rivolto a candidati di qualsiasi genere, età, nazionalità e background, nel rispetto delle normative vigenti in materia di pari opportunità. I dati personali trasmessi saranno trattati nel rispetto del Regolamento UE 2016/679 (GDPR) e utilizzati esclusivamente per finalità di selezione