Clinic Front Desk & Patient Relations Executive

Life Force Homeopathy; Front; On-site; EUR 1,500 - 2,600; Full time

Job summary

Life Force Homeopathy in Aundh, Pune, is seeking a Front Office Executive to greet patients, register them, and manage calls and appointments. The role runs 11am–08pm with a Monday weekly off, on-site at the clinic.

You will ensure high-quality customer relations, provide directions and pricing information, and maintain a neat, professional reception area with strong English communication. 2–3 years of experience preferred.

Qualifications

• 2–3 years of relevant front office experience.
• Excellent English communication and professional presentation.
• Proactive, flexible, and able to travel if required.

Responsibilities

• Greets, registers, and attends to patients/customer inquiries.
• Answers telephone and customer queries; transmits messages and sets appointments.
• Makes and confirms appointments; provides high-quality customer relations.
• Receives and resolves customer complaints per company policy.
• Provides information on services, clinic requirements, pricing, packages, and directions.
• Front desk administration tasks; maintains grooming and office hygiene.
• Presentable and maintains professional English communication.

Skills

English communication

Customer service

Telephone handling

Appointment scheduling

Front desk administration

Job description

Life Force Homeopathy in Aundh, Pune, is seeking a Front Office Executive to greet patients, register them, and manage calls and appointments. The role runs 11am–08pm with a Monday weekly off, on-site at the clinic.

You will ensure high-quality customer relations, provide directions and pricing information, and maintain a neat, professional reception area with strong English communication. 2–3 years of experience preferred.