Front Desk & Patient Relations - Chembur, Mumbai

Life Force Homeopathy; Front; On-site; EUR 1,900 - 2,600; Full time

Job summary

Life Force Homeopathy seeks a Front Office Executive to greet and register patients, answer calls, manage bookings, and ensure smooth front desk operations at Chembur, Mumbai. The role requires interacting with customers, handling inquiries about services, prices, and packages, and guiding patients to the clinics.

The candidate should be presentable with strong English communication skills, possess 2–3 years of experience, and be able to assist with travel directions and general administration.

Qualifications

• 2-3 years experience.

Responsibilities

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills

Presentable

English communication

Job description

Life Force Homeopathy seeks a Front Office Executive to greet and register patients, answer calls, manage bookings, and ensure smooth front desk operations at Chembur, Mumbai. The role requires interacting with customers, handling inquiries about services, prices, and packages, and guiding patients to the clinics.

The candidate should be presentable with strong English communication skills, possess 2–3 years of experience, and be able to assist with travel directions and general administration.