Front Desk & Patient Services Specialist

Life Force Homeopathy; Front; In loco; EUR 1500 - 2300; Tempo pieno

Descrizione del lavoro

Life Force Homeopathy in Mulund Mumbai is looking for a Front Office Executive to greet patients, manage registrations, answer calls, and schedule appointments. You will ensure courteous service, handle inquiries about services, prices, and packages, and assist with clinic directions.

The role requires presentable appearance and strong English communication, with 2–3 years of front desk experience. Working hours are 11am to 08pm, with weekly off on Monday, and occasional travel if needed,

Competenze

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments.
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Mansioni

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Conoscenze

Presentable

English communication

Descrizione del lavoro

Life Force Homeopathy in Mulund Mumbai is looking for a Front Office Executive to greet patients, manage registrations, answer calls, and schedule appointments. You will ensure courteous service, handle inquiries about services, prices, and packages, and assist with clinic directions.

The role requires presentable appearance and strong English communication, with 2–3 years of front desk experience. Working hours are 11am to 08pm, with weekly off on Monday, and occasional travel if needed,