Client Advisor (Categoria Protetta L. 68/99) - Emporio Armani Roma

Giorgio Armani; Roma; On-site; EUR 27,552 - 41,328; Part time

Job summary

A leading fashion brand in Rome is seeking a part-time Client Advisor to provide an outstanding client experience and maintain the store's image. Candidates should have at least two years of relevant experience and a passion for fashion. Fluency in English is required, and additional languages are appreciated. Join a collaborative environment where your talent can flourish.

Qualifications

• At least two years of experience in a similar role.
• Fluent knowledge of English.
• Strong interest and passion for the fashion industry.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience.
• Build client loyalty by engaging with clients.
• Monitor own performance to achieve assigned KPIs.
• Provide an impeccable image of the store.
• Ensure good maintenance and replenishment of products.

Skills

Client experience

Communication skills

Interpersonal skills

Team spirit

Job description

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Job Description

Within the Emporio Armani store in Rome, you will join the team as Client Advisor (Part-time 24H). In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the store
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.