Cisco Partner Success & Growth Specialist

Ingram Micro srl; Italia; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Meal vouchers

Welfare and insurance programs

Participation in incentive plans

Job summary

Ingram Micro is seeking a Customer Success Specialist for the Cisco ecosystem in Italy. You will identify, recruit, and engage new B2B partners, generating opportunities and managing the partner lifecycle end-to-end.

You will collaborate with Vendor Management, Presales, Marketing, Finance, and Operations to execute growth strategies, monitor pipelines, and promote Cisco programs and incentives. English fluency is required.

Qualifications

• Experience in sales, customer success, business development, account management, or customer engagement roles.
• Experience with Cisco technologies or channel business is an advantage.
• Fluency in English.

Responsibilities

• Identify, recruit, and engage new B2B partners within the Cisco ecosystem.
• Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage platform.
• Manage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement.
• Build trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
• Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.
• Monitor pipeline performance and business results, contributing to the achievement of sales and growth targets.
• Provide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.
• Promote Cisco programs, incentives, services, and enablement activities, helping partners expand their capabilities and business potential.

Skills

Sales experience

Customer success

Account management

Customer engagement

English fluency

Job description

Ingram Micro is seeking a Customer Success Specialist for the Cisco ecosystem in Italy. You will identify, recruit, and engage new B2B partners, generating opportunities and managing the partner lifecycle end-to-end.

You will collaborate with Vendor Management, Presales, Marketing, Finance, and Operations to execute growth strategies, monitor pipelines, and promote Cisco programs and incentives. English fluency is required.