Broadcast NOC Operator — 24/7 On‑Site

IKO Media Group A.G.; Roma; On-site; EUR 25,000 - 36,000; Full time

Job summary

iKO Media Group in Rome seeks a NOC Operator for a full-time, on-site role. You will monitor 24/7 broadcasting systems, provide first-response support to clients, troubleshoot issues, and coordinate with engineers and vendors to keep services online.

The ideal candidate has fluent English, basic computer skills (MS Office), and a technical background in RF, satellites, networks, electronics, video or audio. A driving licence is a plus. This is a non-remote position.

Qualifications

• Fluent in English with basic computer skills.
• Technical background in RF, satellites, networks, electronics, video or sound preferred.
• Engineering studies are an advantage; customer support experience helpful.

Responsibilities

• Monitor telecommunications/broadcasting systems and ensure they are active and problem-free.
• Provide customer support as the initial contact for clients.
• Troubleshoot and fix technical issues.
• Manage events and maintain a detailed record of problems and resolutions.
• Coordinate with in-house engineers and third parties during escalations.
• Coordinate technical maintenances related to distribution services.
• Monitor facility systems (air-conditioning, UPS, generators) and operate them when needed.
• Work on a 24/7 shift rotation basis.

Skills

English fluency

MS Office

Technical background

Education

Engineering studies

Tools

MS Office

Job description

iKO Media Group in Rome seeks a NOC Operator for a full-time, on-site role. You will monitor 24/7 broadcasting systems, provide first-response support to clients, troubleshoot issues, and coordinate with engineers and vendors to keep services online.

The ideal candidate has fluent English, basic computer skills (MS Office), and a technical background in RF, satellites, networks, electronics, video or audio. A driving licence is a plus. This is a non-remote position.