Broadcast NOC Operator – 24/7 On-Site in Rome

IKO Media Group A.G.; Roma; Sur place; EUR 28 000 - 38 000; Plein temps

Résumé du poste

iKO Media Group in Rome is seeking a NOC Operator for a full-time on-site position. You will monitor 24/7 broadcasting systems, support clients, and ensure uptime of the company’s global content distribution services.

The role requires fluent English, basic computer skills, and a technical mindset. You will work a rotating 24/7 shift and coordinate with engineers and third parties to resolve incidents. Experience in RF, networks, or electronics is a plus, and on-site work only.

Qualifications

• Fluent in English and strong basic computer skills.
• Preferable technical background in RF, satellites, networks, electronics, video or audio.
• Engineering studies considered an advantage.
• Technical or customer support experience is advantageous.
• Having a car is an advantage.

Responsabilités

• Monitor telecommunications/broadcasting systems, ensure uptime and proper functioning.
• Provide first point of contact for clients and offer support.
• Troubleshoot and fix technical issues as they arise.
• Document incidents and resolutions, managing the escalation process.
• Coordinate with in-house engineers and third parties during escalations.
• Oversee maintenance related to distribution services.
• Monitor facility systems (air-conditioning, UPS, generators) as needed.
• Work on a 24/7 shift rotation basis.

Connaissances

English proficiency

Computer literacy

Technical background (RF, satellites,

Formation

Engineering studies

Description du poste

iKO Media Group in Rome is seeking a NOC Operator for a full-time on-site position. You will monitor 24/7 broadcasting systems, support clients, and ensure uptime of the company’s global content distribution services.

The role requires fluent English, basic computer skills, and a technical mindset. You will work a rotating 24/7 shift and coordinate with engineers and third parties to resolve incidents. Experience in RF, networks, or electronics is a plus, and on-site work only.