Bilingual Luxury Sales Intern – Client Experience

Hermès; Padova; In loco; EUR 12.000 - 18.000; Tempo pieno

Descrizione del lavoro

Hermès is seeking a Sales Associate Intern in Padova to warmly welcome clients and assist the Store Team in delivering an exceptional customer experience in line with Hermès standards of excellence.

The role offers exposure to the luxury fashion retail environment, involving product research support, replenishment, and packaging for deliveries. Fluency in Italian and English is required, with a third language a plus, and a willingness to work full-time hours.

Competenze

• Bachelor’s degree preferably with linguistic or fashion/luxury focus.
• Fluency in Italian and English; a third language is a plus.
• Proficient with Excel / IT tools.
• Willing to work full-time hours.
• Professionalism, enthusiasm and teamwork.

Mansioni

• Welcome clients with a warm, hospitable greeting.
• Be a storyteller, suggesting and delivering high quality service.
• Build relationships by listening and identifying client needs.
• Introduce sales techniques while maintaining service standards.
• Inform customers with all types of information including aftersales care.
• Support Store team in product research and replenishment.
• Keep the environment organized and prepare product deliveries.

Conoscenze

Customer service

Interpersonal skills

Teamwork

Languages

Formazione

Bachelor's degree (linguistics/fashion)

Strumenti

Excel

Descrizione del lavoro

Hermès is seeking a Sales Associate Intern in Padova to warmly welcome clients and assist the Store Team in delivering an exceptional customer experience in line with Hermès standards of excellence.

The role offers exposure to the luxury fashion retail environment, involving product research support, replenishment, and packaging for deliveries. Fluency in Italian and English is required, with a third language a plus, and a willingness to work full-time hours.