Back Office Inside Sales (m/f/d)

Wuerth Phoenix; Bolzano; Hybrid; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Flexible hours

Remote work options

Bonuses

Training & certifications

Insurance

Team events

Job summary

Wuerth Phoenix is expanding its Back Office Inside Sales Team in Bolzano to actively support sales activities. The role handles orders end-to-end, prepares documentation, updates customer data, and collaborates across departments to ensure efficient daily operations.

The ideal candidate has at least 2 years' experience, fluency in Italian, German and English, strong communication, and exceptional organizational skills in a dynamic environment.

Qualifications

• At least 2 years in a similar back-office role or related field.
• Fluent in Italian, German and English.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Familiar with IT tools; knowledge of admin/legal regulations is a plus.

Responsibilities

• Manage customer orders from receipt to processing.
• Prepare commercial documentation and update customer data.
• Support delivery activities and collaborate with other teams to ensure smooth operations.

Skills

Italian (fluency)

German (fluency)

English (fluency)

Communication skills

Tools

Microsoft Office

SAP

Job description

To expand our Back Office Inside Sales Team within the IT System & Service Management Solutions department, we are looking for a dynamic and proactive professional who will be responsible for actively supporting sales activities.

Responsibilities:

The selected candidate will be responsible for managing customer orders, from receipt through processing, supporting delivery activities through the preparation of commercial documentation, entering and updating customer data and all related activities, and establishing continuous collaboration with other teams/departments to ensure the optimal execution of daily business operations.

Requirements:

• Preferably at least 2 years of experience in a similar role or related fields.
• Fluent knowledge of Italian, German, and English.
• Excellent written and verbal communication skills, with a strong aptitude for interpersonal relationships.
• Strong motivation for the role, patience, methodical approach, and attention to detail.
• Strong organizational skills and flexibility to manage a high volume of activities in a dynamic environment while meeting deadlines.
• Good knowledge of common IT tools, e.g. Microsoft Office Suite, SAP.
• Knowledge of administrative and legal regulations, as well as the related software tools supporting public tender procedures, will be considered an advantage.

We Offer:

• For this position, weoffer a gross annual salary between EUR 30,000 and EUR 45,000 (CCNL Commercio).The compensation package will be determined based on the candidate’s skills, experience, and the responsibilities of the role, in compliance with the principles of pay transparency.
• Collaboration with a highly qualified and motivated team
• Opportunity to work on international projects both within and outside the Würth Group
• Flexible working hours and remote working options to ensure a healthy work-life balance
• Competitive compensation package
• Company performance bonus convertible into a wide range of welfare benefits and services
• Continuous corporate training and the opportunity to obtain company-funded certifications
• Accident insurance and supplementary health insurance
• A young and dynamic working environment that regularly promotes events for all employees, such as sports activities, informal dinners, cultural visits, and more