Back Office Inside Sales (m/f/d)

Würth IT Italy; Trentino-Alto Adige; Hybrid; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Performance bonus

Flexible working hours

Remote working options

Training and certifications

Insurance coverage

Job summary

Würth IT Italy expands its Back Office Inside Sales team within the System & Service Management Solutions department. The role supports sales activities and handles orders from receipt to processing, coordinating with cross-functional teams to ensure efficient daily operations.

The ideal candidate speaks Italian, German and English, with at least two years in a similar role, and demonstrates strong communication, organization, and attention to detail.

Qualifications

• Minimum 2 years in a similar Back Office/Inside Sales role.
• Fluent Italian, German, and English.
• Excellent written and verbal communication; strong interpersonal skills.
• Good knowledge of IT tools (MS Office, SAP).
• Familiarity with public tender procedures is a plus.

Responsibilities

• Manage customer orders from receipt through processing.
• Support delivery activities with commercial documentation.
• Enter and update customer data and related records.
• Collaborate with other teams to ensure smooth daily operations.

Skills

Italian

German

English

Tools

Microsoft Office

SAP

Job description

To expand our Back Office Inside Sales Team within the System & Service Management Solutions department, we are looking for a dynamic and proactive professional who will be responsible for actively supporting sales activities.

Responsibilities

The selected candidate will be responsible for managing customer orders, from receipt through processing, supporting delivery activities through the preparation of commercial documentation, entering and updating customer data and all related activities, and establishing continuous collaboration with other teams/departments to ensure the optimal execution of daily business operations.

Requirements

• Preferably at least 2 years of experience in a similar role or related fields.
• Fluent knowledge of Italian, German, and English.
• Excellent written and verbal communication skills, with a strong aptitude for interpersonal relationships.
• Strong motivation for the role, patience, methodical approach, and attention to detail.
• Strong organizational skills and flexibility to manage a high volume of activities in a dynamic environment while meeting deadlines.
• Good knowledge of common IT tools, e.g. Microsoft Office Suite, SAP.
• Knowledge of administrative and legal regulations, as well as the related software tools supporting public tender procedures, will be considered an advantage.

We offer

• For this position, we offer a gross annual salary between EUR 30,000 and EUR 45,000 (CCNL Commercio). The compensation package will be determined based on the candidate’s skills, experience, and the responsibilities of the role, in compliance with the principles of pay transparency.
• Collaboration with a highly qualified and motivated team
• Opportunity to work on international projects both within and outside the Würth Group
• Flexible working hours and remote working options to ensure a healthy work-life balance
• Competitive compensation package
• Company performance bonus convertible into a wide range of welfare benefits and services
• Continuous corporate training and the opportunity to obtain company-funded certifications
• Accident insurance and supplementary health insurance
• A young and dynamic working environment that regularly promotes events for all employees, such as sports activities, informal dinners, cultural visits, and more