AVP, CRM Solution Consulting – EMEA (AI-Driven)

ServiceNow; Milano; Remote; EUR 180,000 - 300,000; Full time

Job summary

ServiceNow, the AI-native platform for business reinvention, seeks an AVP, EMEA CRM Solution Consulting to lead a multi-layer team across Europe, the Middle East, and Africa. You will own NNACV targets for CRM, align field insights with product direction, and scale pre-sales motions with a POV-centric approach.

Based in Europe, you will recruit and develop leaders, drive AI-enabled pre-sales, and ensure speed, clarity, and accountability across the organization as part of a unified engine of

Qualifications

• 10+ years leading solution consulting or technical sales.

Responsibilities

• Lead and scale the EMEA CRM Solution Consulting org.
• Drive NNACV growth and forecast progress across the region.
• Align field insights with CRM product roadmap and GTM decisions.
• Develop POV-centric pre-sales motions and nurture talent across teams.
• Recruit, develop and retain leaders for scale.

Skills

Leadership

CRM Strategy

Pre-sales

AI & Automation

Cross-cultural

Executive presence

Education

Bachelor's degree or equivalent

Tools

CRM platforms

Job description

ServiceNow, the AI-native platform for business reinvention, seeks an AVP, EMEA CRM Solution Consulting to lead a multi-layer team across Europe, the Middle East, and Africa. You will own NNACV targets for CRM, align field insights with product direction, and scale pre-sales motions with a POV-centric approach.

Based in Europe, you will recruit and develop leaders, drive AI-enabled pre-sales, and ensure speed, clarity, and accountability across the organization as part of a unified engine of