Associate Technical Consultant CRM

Experteer Italy; Verona; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

flexible benefits package

Job summary

Experteer Italy seeks a CRM technical support specialist to provide implantation and follow‑up support for physicians and nurses using CRM products across Italian regions, delivering demonstrations and training to healthcare professionals.

This hands‑on, customer‑facing role requires a Biomedical Engineering degree, strong English (min B2), excellent communication and problem‑solving skills, and willingness to travel extensively within Italy, aligning with the Medtronic Mission.

Qualifications

• Experience providing CRM-based technical support to healthcare professionals.
• Ability to communicate complex information clearly to clinicians and sales teams.
• Willingness to travel extensively within Italy and abroad as needed.

Responsibilities

• Provide implantation and follow-up support to physicians and nurses using CRM products.
• Deliver product demonstrations and assist in training healthcare professionals.
• Support presentations and product information delivery to physicians; build relationships.

Skills

CRM support

Technical support

Communication

Training delivery

Presentations

Travel willingness

Education

Bachelor's degree in Biomedical Engineering

Tools

Salesforce Lightning

MMX

Job description

In this role you provide technical expertise and support for CRM products to physicians, nurses, sales, and marketing teams across Italian regions. You will assist implantation and follow-up procedures, deliver product demonstrations, and support training to healthcare professionals. You will also handle post-marketing activities using CRM tools and maintain strong professional relationships to communicate clinical data and product benefits. The role combines hands‑on technical support with customer‑facing activities to advance patient care and product adoption.

• flexible benefits package
• Provide implantation and follow‑up support to physicians and nurses using CRM products
• Offer technical expertise to sales reps, other commercial functions, and customers
• Support presentations and product information delivery to physicians, building relationships
• Assist in training and technical development of hospital staff and healthcare professionals
• Support post‑marketing activities via CRM tools including Salesforce Lightning and MMX
• Demonstrate strong communication skills to convey product therapies and benefits
• Provide technical and specialist support upon physicians' requests, communicating clinical data effectively
• Bachelor's degree in Biomedical Engineering or related field
• Strong commitment to continuous technical and clinical learning
• Excellent communication and collaboration skills; proactive and solution‑oriented
• English skills written and spoken (minimum B2)
• Strong problem‑solving abilities and multi‑perspective approach
• Team‑oriented with alignment to Medtronic Mission
• Willingness to travel extensively within the territory and across Italy
• Previous experience in a healthcare environment is a plus