Associate Director, Global Operations & Growth

Deel; Lazio; In loco; EUR 95.000 - 121.000; Tempo pieno

Descrizione del lavoro

Deel in Rome, Italy, is seeking an Associate Operations Director to oversee day-to-day operations, drive performance, resource management, and process improvements at scale.

You will lead cross‑functional teams, implement automation, strengthen controls, and align operations with Deel's strategic goals, supporting global expansion and top-tier customer outcomes. This role demands 10+ years of operations leadership in fast‑paced environments and a data‑driven, problem‑solving mindset.

Competenze

• 10+ years of experience in operations with cross-functional teams.
• Proven track record in leading and scaling large cross-functional teams.
• KPI-driven with a focus on results.
• Experience in building successful products or FinTech/startups.
• Strong problem-solving, solutions-oriented mindset, with attention to detail.

Mansioni

• Analyze workflows, identify inefficiencies, and implement scalable process improvements.
• Lead automation initiatives to reduce manual work and improve speed, accuracy, and efficiency.
• Collaborate cross-functionally to enhance tools and remove friction in internal and customer-facing processes.
• Develop and enforce operational controls to ensure compliance and mitigate risks.
• Define, monitor, and optimize key risk indicators to address gaps.
• Drive customer-first process improvements to ensure smooth interactions.
• Oversee readiness for expansion into new markets or services.
• Coordinate cross-functional efforts for launches and go-to-market alignment.
• Establish clear goals, metrics, and reporting to track outcomes.

Conoscenze

10+ years operations

Cross-functional leadership

KPI-driven

Analytical skills

First principles thinking

Strumenti

SQL

Descrizione del lavoro

Deel in Rome, Italy, is seeking an Associate Operations Director to oversee day-to-day operations, drive performance, resource management, and process improvements at scale.

You will lead cross‑functional teams, implement automation, strengthen controls, and align operations with Deel's strategic goals, supporting global expansion and top-tier customer outcomes. This role demands 10+ years of operations leadership in fast‑paced environments and a data‑driven, problem‑solving mindset.