Assistant Store Lead - Elevate Client Experience

Maison Margiela; Reggello; On-site; EUR 28,000 - 42,000; Full time

Job summary

Maison Margiela, a Paris-based luxury fashion house, seeks an Assistant Store Manager to support the Store Manager in driving commercial performance and delivering an exceptional client experience.

You will lead by example on the sales floor, develop the team, and ensure smooth store operations, stock management, and CRM-driven clienteling. Fluency in Italian and English is required, with strong leadership and a passion for fashion.

Qualifications

• Luxury fashion retail experience with leadership roles.
• Proven ability to coach and develop a team.
• Strong KPI analysis and action planning.
• Excellent interpersonal and conflict-management skills.
• Fluency in Italian and English.

Responsibilities

• Assist Store Manager to lead team and drive sales.
• Coach, onboard and review performance.
• Monitor KPIs and implement corrective actions.
• Ensure store operations, stock and merchandising standards.
• Maintain client relationships and clienteling initiatives.

Skills

Leadership

Coaching

Sales mindset

Client relationship

KPI analysis

Bilingual Italian/English

Tools

CRM tools

Clienteling systems

Store operations software

Job description

Maison Margiela, a Paris-based luxury fashion house, seeks an Assistant Store Manager to support the Store Manager in driving commercial performance and delivering an exceptional client experience.

You will lead by example on the sales floor, develop the team, and ensure smooth store operations, stock management, and CRM-driven clienteling. Fluency in Italian and English is required, with strong leadership and a passion for fashion.