Assistant Manager - IL Centro, Abercrombie & Fitch

Abercrombie & Fitch Co.; Arese; On-site; EUR 30,000 - 38,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager in Arese, Italy. This role involves overseeing daily store operations, enhancing customer service, and driving sales results. You will be responsible for training and managing staff, analyzing sales data, and maintaining visual displays. Ideal candidates will have prior retail management experience and strong leadership skills to foster team engagement. Join us to grow into the future leaders of our store's organization.

Qualifications

• Experience in retail management or related field.
• Strong communication and leadership skills.
• Ability to analyze sales data for decision making.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness.
• Build and maintain visual displays.

Skills

Customer service

Team management

Sales analysis

Visual merchandising

Product knowledge

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.