Key Lead (Supervisore del piano vendita, part-time) - IL Centro, A&F

Abercrombie & Fitch Co.; Italia; Vor Ort; EUR 26.721 - 32.660; Vollzeit

Benefits dieser Stelle

Quarterly incentive bonus program

Merchandise discount

Career advancement opportunities

Training and development

Meal tickets after 90 days

Zusammenfassung

Abercrombie & Fitch Italia SRL is looking for a Key Lead to ensure a quality in-store experience. This role acts as a Floor Supervisor, guiding Brand Reps and Stock Associates while driving store performance through excellent customer experience.

The ideal candidate should have fluency in English and Italian, a strong customer focus, and a solid understanding of current fashion trends. The position offers a starting annual rate of €29,691 and benefits such as a quarterly incentive program and merchandise discounts.

Qualifikationen

• At least one year of retail experience preferred.
• No supervisory or managerial experience required.
• Strong work ethic and proactive learning mindset.

Aufgaben

• Perform opening and closing routines.
• Analyze reporting to inform decision making.
• Represent the brand and exemplify company culture and values.

Kenntnisse

Customer focus

Interpersonal skills

Communication skills

Knowledge of current fashion trends

Adaptability

Detail oriented

Ausbildung

High school diploma or G.E.D.

CEFR B2 fluency in English and Italian

Jobbeschreibung

Key Lead

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, this role provides guidance and coaching to Brand Reps and Stock Associates to maintain effective store operations. The Key Lead drives store performance through customer experience and daily sales achievement.

Responsibilities

• Perform opening and closing routines
• Operate register / point‑of‑sale systems
• Fulfill OMNI Channel orders
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decision making
• Protect store assets and perform inventory control
• Represent the brand and exemplify company culture and values

Schedule & Hours

Availability varies weekly but expects at least 20 hours per week. Must work Saturdays, Sundays and certain holidays. During peak periods, hours increase to support business needs.

Qualifications

• High school diploma or G.E.D. (preferred)
• At least one year of retail experience (preferred)
• No supervisory or managerial experience required
• CEFR B2 fluency in English and Italian, required
• Strong customer focus and exceptional interpersonal skills
• Strong communication skills and knowledge of current fashion trends
• Energetic, outgoing, assertive, initiative, confidence
• Adaptability, flexibility, ability to balance multiple tasks, detail oriented
• Strong work ethic and proactive learning mindset

Compensation

Full‑time starting rate: €29,691.00 annually (range €29,691.00 – €29,691.00). Full‑time equivalent is 40 hours per week. Hours and rate may be modified in the future.

Benefits

• Quarterly incentive bonus program
• Merchandise discount
• Career advancement opportunities
• Opportunity to become a brand affiliate
• Training and development
• Meal tickets after 90 days

Legal & Policies

Any job offers for this role may be conditional upon completion of applicable work visa formalities.

Abercrombie & Fitch Co. is an equal opportunity employer.