Assistant Manager - Fiordaliso, Hollister

Abercrombie & Fitch Co.; Italia; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Additional Paid Time Off

Paid Volunteer Day per year

Merchandise discount

Associate Assistance Program

Training and Development Opportunities

Meal tickets (after 90 days)

Job summary

Abercrombie & Fitch Italia SRL is seeking an Assistant Manager to oversee daily store operations and drive sales. This role requires a strong focus on customer service and teamwork, along with managing staff scheduling and visual merchandising.

Qualifications include a Bachelor's degree or relevant supervisory experience, and fluency in English and Italian. Benefits offered include a quarterly bonus, paid time off, and merchandise discounts.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• CEFR B2 fluency in English & Italian.
• Drive to achieve results and exhibit a strong work ethic.

Responsibilities

• Perform opening and closing routines.
• Supervise the sales floor and stockroom.
• Conduct staffing and scheduling operations.

Skills

Customer focus

Fashion trends knowledge

Strong communication skills

Interpersonal skills

Team-building ability

Detail-oriented

Education

Bachelor's degree or supervisory experience

Job description

Job Description

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results, oversee daily store operations, lead visual merchandising, manage staff scheduling and payroll, and develop non‑management staff. They maintain strong customer focus, product knowledge, and brand awareness while protecting store assets and managing inventory.

What You’ll Do

• Perform opening and closing routines.
• Supervise the sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and manage payroll.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor's degree OR one year of supervisory experience in a customer‑facing role.
• CEFR B2 fluency in English & Italian, required.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building ability and capability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to thrive in a fast‑paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program.
• Additional Paid Time Off.
• Paid Volunteer Day per year.
• Merchandise discount.
• Associate Assistance Program.
• Training and Development Opportunities for career advancement.
• Meal tickets (after 90 days).

Visa Requirements

Any job offers for this role could be subject to, and conditional upon, the applicant carrying out applicable work‑visa formalities. You may be contacted by the company to find out which documents you will need to provide.

EEO Statement

Abercrombie & Fitch Co. is an equal‑opportunity employer.