Assistant Manager - OrioCenter, Hollister

Abercrombie & Fitch Italia SRL; Orio; On-site; EUR 27,487 - 33,596; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid volunteer day per year

Merchandise discount

Meal tickets (after 90 days)

Job summary

Abercrombie & Fitch Italia SRL is seeking an Assistant Manager in Orio to handle daily store operations, drive sales, and cultivate team talent. The role requires a customer-focused individual proficient in English and Italian with a knack for fashion trends.

The successful candidate will manage opening and closing routines, staffing, and payroll, while fostering a positive store environment and brand values. Competitive benefits and a supportive company culture are offered, with a starting salary of €30,542 annually.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• CEFR B2 fluency in English & Italian, required.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom.
• Conduct staffing and payroll management.
• Train and develop non-management staff.
• Engage in applied learning.

Skills

Customer focus

Communication skills

Team building

Fashion knowledge

Results-driven

Multitasking

Education

Bachelor’s degree or supervisory experience

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote-from-within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register / point of sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• CEFR B2 fluency in English & Italian, required.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
• Simple, competitive, and comprehensive benefits that align with our company’s culture and values.
• Quarterly incentive bonus program.
• Additional paid time off.
• Paid volunteer day per year.
• Merchandise discount.
• Associate assistance program.
• Training and development opportunities for career advancement; we believe in promoting from within.
• A global team of people.
• Meal tickets (after 90 days).
• Starting rate: €30,542.00 annually (recruiting pay range €30,542.00 - €30,542.00).
• Job offers may be subject to and conditional upon the applicant carrying out applicable work‑visa formalities.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.