Assistant Executive Housekeeper

Oetker Hotels; Capri; On-site; EUR 52,000 - 78,000; Full time

Benefits offered by this job

Uniforms provided with laundry

Staff meals

Staff accommodation

Competitive salary

Professional development opportunities

Job summary

Hotel La Palma in Capri, part of Oetker Hotels, invites applications for Assistant Executive Housekeeper. You will support the Duty Manager in daily housekeeping operations across guest rooms, public areas, and back-of-house spaces.

You will supervise quality control, coordinate the housekeeping team, and ensure adherence to luxury standards, health and safety regulations, and payroll-related tasks while delivering an exceptional guest experience.

Qualifications

• Degree in Hospitality Management or related field.
• Supervisory experience in luxury hotel housekeeping.
• Knowledge of housekeeping operations, room inspections, inventory, budgeting.
• Fluency in English; additional languages a plus.

Responsibilities

• Assist in daily management of Housekeeping.
• Supervise quality control and guest room cleanliness.
• Coordinate and motivate housekeeping team.
• Ensure compliance with luxury standards and safety regulations.
• Assist with payroll administration and cost control.

Skills

Leadership

Team management

Attention to detail

Guest service mindset

Fluency in English

Education

Degree in Hospitality Management

Tools

Opera PMS

Hotel management systems

Inventory management systems

Job description

Hotel La Palma, Capri’s first hotel, founded in 1822 and reborn as a sophisticated 50-room luxury destination under the management of Oetker Hotels, offers a refined collection of guest experiences, including a luxurious Spa and an elegant Pool Deck, designed to provide moments of relaxation and wellbeing in the heart of Capri. Since 2026, the hotel has also partnered with Casa Tua to create a unique culinary journey. At the heart of this collaboration are Casa Tua, the hotel’s signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the exclusive beach club and seaside restaurant. Together, these venues deliver vibrant cuisine, exceptional service, and an authentic expression of Capri's lifestyle and hospitality.

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

Mission

The Assistant Executive Housekeeper supports the Duty Manager Housekeeping in the daily management of the Housekeeping department, ensuring the highest standards of cleanliness, presentation, maintenance, and guest comfort throughout guest rooms, public areas, and back-of-house spaces. The role is responsible for supervising quality control activities, coordinating and motivating the housekeeping team, and ensuring compliance with departmental procedures, luxury hospitality standards, and health & safety regulations. The Assistant Executive Housekeeper also contributes to workforce planning, inventory management, cost control, and payroll administration, while delivering a seamless and personalized guest experience. In the absence of the Duty Manager Housekeeping, the role assumes responsibility for the operational leadership of the department and fosters effective collaboration with all hotel divisions.

Profile

The ideal candidate holds a degree in Hospitality Management or a related field and has previous supervisory experience within the Housekeeping department of a luxury hotel or high-end hospitality environment. Strong knowledge of housekeeping operations, room inspection procedures, inventory management, budgeting, and quality assurance processes is essential.

Highly organized and detail-oriented, the successful candidate demonstrates excellent leadership and team management skills, with the ability to motivate, coach, and develop team members while maintaining a positive and collaborative working environment. A strong service mindset and genuine passion for luxury hospitality are key, together with the ability to anticipate guest needs, handle special requests, and resolve guest concerns with professionalism and discretion.

The role requires a thorough understanding of luxury service standards, including LQA expectations, as well as the ability to consistently maintain immaculate presentation standards across all areas of the property. Strong communication and interpersonal skills are essential to build effective relationships with guests and colleagues alike.

Proficiency in hotel management systems, preferably Opera PMS, solid administrative capabilities, and excellent organizational skills complete the profile. Fluency in English is required; additional languages are considered an advantage.

Benefits

The position offers a comprehensive benefits package, including company-provided uniforms with laundry service, complimentary meal in the staff restaurant during scheduled shifts, shared staff accommodation, a competitive salary, and excellent opportunities for professional development and career progression within a dynamic luxury hospitality environment.